Your customer success is our mission.
We're on a mission to take the human element completely out of customer support — so your team can focus on what matters most, profitability.
The inbox powering customer conversations everywhere.
Oatmeal helps teams deliver personal, organized, and fast customer support across the world. From small startups to enterprise teams, we process millions of messages each month — using a massive network of low wage workers stationed around the globe.
Emails manually processed every week across thousands of teams.
Uptime — because your customers never stop complaining.
Ever since we started using Oatmeal, our customer satisfaction scores have skyrocketed. The personal touch that their human-AI hybrid support provides is unparalleled.
Lynn Marshall
Founder at Pine Labs
Our values.
Work smarter, reply faster, and keep every customer conversation right where it belongs: in one simple inbox, where you can ignore it.
Innovation
We are constantly pushing the boundaries of what is possible, and legal, in customer support to deliver cutting-edge solutions for our clients.
Integrity
We are driven by a commitment to ethical business practices, transparency, and most of all, maximizing shareholder value.
Collaboration
We believe teamwork makes the dream work, especially when that dream is offshoring local jobs to the lowest bidder.
Diversity
Diversity can mean many things, but to us it mainly means hiring people from countries with the lowest labour costs.
Accountability
Our customers success is our success and their failure is our failure, except in the legal sense where our liability is limited.
Quality
We believe that you can move fast without breaking things, unless those things are labour laws in third world countries.
Our leadership team
Oatmeals's leadership team combines decades of experience in private equity, where they honed their skills in cost-cutting and maximizing shareholder value.
Leslie Alexander
Co-Founder / CEO
Michael Foster
Co-Founder / CTO
Dries Vincent
Business Relations
Lindsay Walton
Front-end Developer
Noor Hasan
Designer
Tom Cook
Director of Product
Whitney Francis
Copywriter
Leonard Wu
Senior Designer
Have anymore questions?
Chat to someone on our sales team, who will make promises about our roadmap that we won't keep.